The old system would sometimes skip sessions in a 10-pack
or add them on, so we had to keep paper backup cards and stamp them each week.
For about six years, we were constantly trying to find software that actually worked
for us. It created a lot of double handling. I'd say
it was costing us roughly four hours a week in admin.
They helped us clean up the process and moved us onto a system that worked properly.
The change happened overnight. It saved the girls around 45 minutes a day on notes.
It also saved around 20 minutes a day on pack admin, stamping cards, checking them every morning,
all that tedious stuff. It's now a complete system.
We don't have to Frankenstein other systems in to make things work.
We've just got the complete package.
It reduced the double handling and even saved us a ream of paperwork a week.
And the guys, their backup has been tremendous.
If we had any issues at all, they were straight on it and fixed it.