WEBVTT

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The old system would sometimes skip sessions in a 10-pack

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or add them on, so we had to keep paper backup cards and stamp them each week.

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For about six years, we were constantly trying to find software that actually worked

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for us. It created a lot of double handling. I'd say

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it was costing us roughly four hours a week in admin.

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They helped us clean up the process and moved us onto a system that worked properly.

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The change happened overnight. It saved the girls around 45 minutes a day on notes.

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It also saved around 20 minutes a day on pack admin, stamping cards, checking them every morning,

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all that tedious stuff. It's now a complete system.

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We don't have to Frankenstein other systems in to make things work.

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We've just got the complete package.

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It reduced the double handling and even saved us a ream of paperwork a week.

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And the guys, their backup has been tremendous.

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If we had any issues at all, they were straight on it and fixed it.