People bridge the gaps
Staff copy and chase information because the systems do not share the whole job.
Operations and automation consulting · Australia
Fix the work between your systems.
Ontrak Automation helps operations-heavy Australian businesses untangle manual work, disconnected systems and unreliable hand-offs, then implements practical improvements where the evidence supports them.
Request a free 20-minute conversationBring the process your team keeps checking, copying or chasing.
One workflow. Clearly mapped.
Before
Enquiry
Delivery
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After
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Delivery
Records
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The problem
Operations get expensive in the gaps.
Software can work as designed while people still carry the work between it. That is where time and trust leak away.
The numbers need explaining
Important decisions depend on manual checking because the numbers disagree.
Growth multiplies admin
Growth adds more follow-up and exceptions instead of smoother work.
What we do
Simplify the work. Connect the systems.
We start with the work, then choose the smallest useful change.
Simplify / 01
Diagnose the workflow
Map the hand-offs and decide what deserves to change.
Simplify / 02Automate proven work
Remove repetitive steps while keeping decisions and exceptions visible.
Simplify / 03Connect the systems
Move information with validation, ownership and reconciliation.
Simplify / 04Integrate AI deliberately
Give AI a bounded job with approved data, human review and a visible fallback.
Simplify / 05Build the missing tool
Create a focused internal tool only when simpler options cannot close the gap.
Completed client project
Water Walkies · Port Kembla
From a computer system and a paper system to one trusted workflow.
Water Walkies is a completed client project, not an Ontrak product. We brought day-to-day operations into one purpose-built workflow.
Hear the client describe the old workarounds and the practical difference the completed system made.
Client testimonial · 57 seconds
The operation, in the client's words.
A completed Port Kembla consulting project, presented as client evidence rather than an Ontrak product.
Read the full case studyHow we work
Diagnose first. Automate what earns its place.
Simplify
Map what is really happening
Follow one real operating journey, including its workarounds.
Simplify
Find what deserves to change
Find the delay, risk and hand-offs worth fixing.
Simplify
Implement with control
Build in stages, keep human judgement and test it in real use.
The Ontrak standard
Automation should remove work, not accountability.
Simplify
Start with the operation
Map the real process.
Simplify
Make numbers traceable
Reconcile before accelerating.
Simplify
Keep judgement visible
Use human review where it matters.
Simplify
Build only with a case
Do nothing when the value is not there.
About Ontrak
Small team. Direct involvement.
Co-founders Adam Sciannimanica and Benjamin Healey combine operational judgement with hands-on technical delivery. You work directly with the people doing the work.
Adam · Co-Founder & DirectorBen · Co-Founder & Director
TRAK Strategies Pty Ltd trading as Ontrak Automation
Meet Adam and BenStart with one workflow
What is your team checking, copying or chasing every day?
Bring the bottleneck. We'll find the smallest useful next step.
Request a free 20-minute conversationFree 20-minute conversation
Tell us what is slowing the work down.
Tell us the bottleneck. We'll work out whether it deserves a closer look.
It is free and there is no obligation. Just a practical look at your biggest bottleneck.
Prefer email? info@ontrakautomation.com.au
Prefer to call? Adam: 0400 469 711 or Ben: 0436 008 021
What happens after you submit
- We review the workflow problem.
- We reply to arrange the free conversation.